Frequently Asked Questions

Creating an account is simple and free. Click "Get Started Free" in the top right corner, enter your email address, create a password, and verify your email. You'll have immediate access to our free tier features including job searches, basic resume builder, and legal rights library.

Yes! Our Free tier is free forever and includes 5 job searches per day, basic resume builder, and full access to our legal rights library. Paid plans starting at $0.99/month unlock additional features like AI career guidance, contract analysis, and interview preparation.

We cover all six GCC countries: United Arab Emirates (UAE), Saudi Arabia, Qatar, Kuwait, Oman, and Bahrain. Our job listings, legal information, and cultural guidance are tailored specifically for each country's unique labor market and regulations.

Our job listings are updated in real-time from multiple sources including company career pages, recruitment agencies, and job boards across the GCC. We verify listings daily and remove expired positions to ensure you're only seeing active opportunities.

Yes! Click the bookmark icon on any job listing to save it to your profile. Access your saved jobs anytime from your Dashboard. You can organize saved jobs into folders and set reminders for application deadlines.

Our AI analyzes your profile against job requirements to generate a match score from 0-100%. It considers your skills, experience, education, and location. Jobs with higher confidence scores are more likely to result in interviews. This feature is available on Professional plans and above.

Career GPS is our AI career counselor that creates personalized career pathways. Tell it where you are now and where you want to be, and it will map out the skills, certifications, and experience needed to reach your goals. It considers GCC-specific factors like visa requirements and industry trends.

Upload your employment contract (PDF or image), and our AI will analyze it for potential red flags, unfair terms, and missing protections. It compares your contract against local labor laws and industry standards, highlighting areas of concern in plain language. All uploads are encrypted and deleted after analysis.

The Cultural Fit Analyzer helps you understand workplace norms and expectations in different GCC countries. Answer questions about your work style, communication preferences, and values, and receive insights on how well you'd adapt to specific company cultures. This helps reduce misunderstandings and improve your success rate.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and popular local payment methods in the GCC region including Apple Pay and Google Pay. All payments are processed securely through our payment partners.

Yes, you can cancel your subscription at any time from your account settings. There are no cancellation fees or penalties. You'll retain access to your paid features until the end of your current billing period, then your account will automatically switch to the Free tier.

We offer a 7-day money-back guarantee on all paid plans. If you're not satisfied within the first 7 days of your subscription, contact our support team for a full refund. After 7 days, we don't offer prorated refunds, but you can cancel to prevent future charges.

Absolutely. We use industry-standard encryption (AES-256) for all data at rest and in transit. Your personal information is never sold to third parties. We comply with GDPR and relevant data protection regulations in the GCC. Read our full Privacy Policy for details.

Documents uploaded for analysis (contracts, resumes) are processed securely, used only for the requested analysis, and automatically deleted within 24 hours. We never share your documents with employers or third parties without your explicit consent.

Yes, you can request complete account deletion from your Profile settings. This will permanently remove all your data including profile information, saved jobs, and usage history within 30 days. This action cannot be undone.